Shipping policy
Where we ship
ChronoBRX ships within the United States only, from our workroom in New York City.
Processing time
In-stock orders placed before 12 PM Eastern Time on a business day ship the same business day. Orders placed after 12 PM ET, or on weekends and holidays, ship the next business day.
Custom dial orders may take an additional 1–2 business days to produce before they ship.
Shipping options
- Standard Shipping: 2–5 business days. Free.
- Priority Shipping: 1–3 business days. Rate shown at checkout.
- Overnight Shipping: next business day. Rate shown at checkout.
Delivery times are estimates from the date your order ships and are not guaranteed by the carrier.
Tracking
You'll receive a tracking number by email as soon as your order ships. You can also check your status on our Track Order page.
Lost or damaged packages
If your package arrives damaged or appears lost in transit, contact us with your order number and we'll work with the carrier to resolve it.